facing the enchanting bay of naples, mt. vesuvius, capri and ischia, romoe hotel is the perfect location for both leisure and business stays in naples, italy.located in the heart of the city, the hotel's central location offers many nearby attractions and points of interest within short walking distance, such as san carlo theater, piazza del plebiscito, the city's vibrant historic center, and the world famous spaccanapoli.the hotel is also conveniently located next to molo beverello harbour, making it easy for guests to hop on a ferry for the perfect day trip to capri, ischia, amalfi, or positano, all only 30-40 minutes away by boat.NOTICE:IMMUNOCHROMATOGRAPHIC TEST AND MEDICAL FACILITYROMEO activates a medical facility to carry out the free tests for each guest of the hotel, but also of therestaurants and of the SPA. In the new "ROMEO Medical Point", a space specially set up at the entrance ofthe hotel, each guest can undergo the test, freely deciding whether to carry out the test by analyzing:- a single drop of blood taken from a finger, or- the serum obtained from an intravenous blood collectionThe IMMUNOCROMATOGRAPHIC TEST, regardless of the type(s) chosen, is still reliable; but it has a veryhigh level of precision if applied to the serum.In the first case, the test results will be available in a maximum of 10 minutes; in the second one, in 30minutes.The same tests are carried out on a regular basis (every 15 days) also on the staff.ROMEO HOTEL DIRECTION – INHOUSE GUESTS sanitizing protocols are used to clean guest rooms at each guest change indoor areas are sanitized every 24 hours through the use of a nebulizer air system is frequently sanitized sofa and drapers are sanitized through sutured dry steam several times a day the SPA, the gym and the pool are sanitized every 2 hours luggage and guests’ vehicles are sanitized at each use To help ensure your safety, ROMEO hotel has implemented the following initiatives: the access to the hotel is allowed only if COVID test results are negative it is mandatory the temperature check at the hotel entrance All guests must wear a musk at all time, except when seat at the restaurant table, at the pool or inthe spa during a facial treatment guests are advised to practice physical distancing by standing at least 1 meter away from each other guests are advised to frequently clean hands by using the hand sanitizer dispenser located at thehotel entrance and in the public areas the access to the panoramic pool at the 9th floor is limited and by reservation only. 2 hours access we suggest to download the ROMEO App (available on IoS and Android) to have access to our services The only restaurant available is il Comandante restaurant (on the 10th floor) the access to il Comandante restaurant is limited and by reservation only the access to the GYM is limited, and by reservation only. 2 hours access the access to the SPA area and to the treatment rooms is by reservation only the rooming service is temporarily not available guests can decide to request the daily cleaning service and turndown service. If none of the twoservices is required, the housekeeper will not enter into the room; otherwise, if these services arerequested the guest must leave the room during the cleaning operation to ensure the indoor healthiness of the environment of rooms, guests will be the first person toaccess to the room after the sanitization activities. Delivery (ex. luggage) is allowed after the check –in only. in order to reduce the queue at the front office desk, the night before the check- out guests willreceive a copy of the bill to verify it the use of the elevator is allowed one person at a time, except in case of families it is suggested to pay by credit card  It is not permitted to introduce food from the outside If any respiratory symptoms appear, it is mandatory to stay in the room and inform the Front Deskimmediately. They will take appropriate action.ROMEO HOTEL DIRECTION – RESTAURANT Indoor areas are sanitized every 24 hours through the use of a nebulizer Air system is frequently sanitized Sofa and drapers are sanitized through sutured dry steam several times a dayTo help ensure your safety, ROMEO hotel has implemented the following initiatives: the access to the hotel and to the restaurant is allowed only if COVID test results are negative it is mandatory the temperature check at hotel entrance all guests must wear a musk at all time, except when seat at the restaurant table guests are advised to practice physical distancing by standing at least 1 meter away from each other guests are advised to frequently clean hands by using the hand sanitizer dispenser located at thehotel entrance and in the public areas we suggest to download the ROMEO App (available on IoS and Android) to have access to our menusand all other hotel services the only restaurant available is il Comandante restaurant (on the 10th floor) the access to il Comandante restaurant is limited and by reservation only the use of the elevator is allowed one person at a time, except in case of families it is suggested to pay by credit cardROMEO HOTEL DIRECTION – SPA indoor areas are sanitized every 24 hours through the use of a nebulizer air system is frequently sanitized the SPA and the gym are sanitized every 2 hours June 1st 2020To help ensure your safety and wellbeing, ROMEO hotel has implemented the following initiatives: the access to the SPA will be allowed only if COVID test results are negative it is mandatory the temperature check at the hotel entrance it will be asked to all guests to wear a musk at all time, except in the spa during a facial treatment guests are advised to practice physical distancing by standing at least 1 meter away from each other guests are advised to clean hands frequently by using the hand sanitizer dispenser located at thehotel entrance and in the public areas we suggest to download the ROMEO App (available on IoS and Android) to have access to the hotelservices the use of the elevator is allowed one person at a time, except in case of families it is suggested to pay by credit card spa treatments are available by reservation only a shower with soap is required before and after any activities at the Dogana del Sale for all the spa facilities, a personal towel must be used: this towel will be delivered at the entranceby a SPA therapist and it must be trashed in the appropriate laundry basket after the use. It is strictlyforbidden to leave it laying around, for safety and hygiene reasons. the changing rooms are only accessible to 2 people at a time all guests’ personal items, including mobile phone, tablet, jewelry, clothing, must be stored inpersonal bags and kept in the assigned and closed lockers access with shoes or clothes is not allowed in the treatment rooms the linen is delivered strictly by hand and further supplies must be requested to the SPA therapists the bottles of water are delivered by hand at the entrance and on request teas and herbal infusions are available on request in the relaxation area it is allowed to lay on the chaise longue with own bathrobe and maintain thesocial distancing of 1 meter June 1st 2020 access to the gym is limited and by reservation only. To allow all guests to use this facility and to keepan optimal sanitization, guests can stop at the SPA for a maximum of 2 hours Disposable gloves must be used in the gym (they are available at the SPA reception, upon request).The mask should not be used during training, but it is mandatory to maintain the safety distancing of2 meters for the gym it is recommended to wear shoes and clothing different than the ones used at the arrival disinfectants and disposable towels are available at the SPA in order to guarantee personal safety inthe gym and in the changing roomsCERTIFICATIONS The hotel safety protocol is subject to the hotel's ISO9001 and ISO14001 certifications The sanitization protocols are sworn by Consultant and Microbiological Healthcare standards are certified by a primary microbiological laboratory The periodic sanitization, referred to in Annex 6 of the Prime Ministerial Decree of 26/3/04/2020, iscertified by a qualified company in possession of the ISO 16636 Certificate